You Can Know 2 much. You Can Know 2 Little.

But Do You Know … Kno2?

There is no other industry that changes so rapidly as Healthcare.  As a result, sharing patient information in a positive way, that doesn’t compromise the quality of care and also helps reduce costs for an exceptional experience, is necessary in today’s world.  Now that we know what we need, allow us to introduce what we know:

The electronic health information exchange (HIE) allows doctors, nurses, pharmacists, assisted living facilities and other health care providers and patients to appropriately access and securely share a patient’s vital medical information electronically—improving the speed, quality, safety and cost of patient care.

Yet, even though there is extensive availability of secure electronic data transfer, most Americans’ medical information is stored on paper—in filing cabinets at various medical offices, or in boxes and folders in patients’ homes. When that medical information is shared between providers, it happens by mail, fax or—most likely—by patients themselves, who frequently carry their records from appointment to appointment. While electronic health information exchange cannot replace provider-patient communication, it can greatly improve the completeness of patient’s records, (which can have a big effect on care), as past history, current medications and other information is jointly reviewed during visits. (source:

Sharing vital patient information in a timely fashion via directed exchange, that is, sending and receiving secure information electronically between care providers at the point of care, when it matters most, can help achieve the following:

  • Avoiding readmissions
  • Avoiding medication errors
  • Improving diagnoses
  • Decreasing duplicate testing

Even if your facility has successfully incorporated faxing as a suitable form of sharing patient information, it still comes with risks. Lost papers, misplaced papers but most importantly, action can be taken more quickly to benefit the patient, which benefits the assisted living facility. Let’s review this as one example:

If laboratory results are received electronically and incorporated into a provider’s HER (Health Electronic Record), a list of the patient’s conditions are shared safely and immediately. Therefore, the provider can then determine what course of action should be taken right away.  Additionally, if your facility is not currently at capacity, streamlining this process can free up more time from other staffing tasks, allowing you to fill empty beds which is best for both the facility and the patient combined.  To learn more, Watch a video from

Fortunately, at DocuSense we’ve got you covered and can provide solutions from both the equipment and technology perspective. How? Keep reading:

The Device:

The Xerox® Healthcare Multifunction Printer or MFP, can securely send patient information with a HIPAA-compliant clinical document exchange workflow – direct from your Multi-Function Printer. Health professionals can now transform paper into interoperable content, eliminating the need for compromising facsimiles, (yup Faxes, and yes, still in use.)

What is Kno2?

Kno2 is a connected system that works along with the Xerox Healthcare MFP. It is designed to help you send and receive patient information electronically, in the right format and available in your patient chart, right at the point of care to help healthcare providers make critical medical decisions without delay.

The Partnership of The Xerox® Healthcare Multifunction Printer AND Kno2

Simply put, the Xerox Healthcare MFP, connected by Kno2, helps meet many current challenges faced by Healthcare professionals across all channels, by solving the problem of secure sharing of patient information from one provider to another across the healthcare continuum.

  • The Healthcare MFP helps you deliver pertinent information at the right time, in the right format and at the point of care to help healthcare providers make critical medical decisions. Better still, it does so without the need for heavy IT infrastructure or knowledge, allowing every organization to take advantage of the technology. When purchasing a new MFP, you must invest in one that was specifically engineered for healthcare.
  • Just a Click of a Button rather than walking up to the device and leveraging scan to email, scan to fax, or scan to folder … and creating yet another copy of protected health information (PHI), compounding the risk of HIPAA violations…with the Xerox®
  • Healthcare MFP, you can simply scan to Kno2. Put your document in the feeder, select a provider or organization and press Share Patient Information. The process is the same, but the outcome yields a different result—a HIPAA-compliant, EMR-compatible (Electronic Medical Record) electronic exchange.
  • How does paper become EMR-compatible? Paper is transformed from the Xerox Healthcare MFP into a usable document that complies with national standards for electronically sharing patient information, in a way that can be consumed by any EHR certified to securely transfer patient information.
  • Bottom Line: you no longer need to worry about lost or misplaced faxes.

Interestingly hospitals have been utilizing HIPAA compliant electronic transmission of data for some time now, but if you’re an assisted living facility, it’s probable you’re still utilizing traditional technology, like faxes to send and receive patient information. We at DocuSense would like to simplify the process and ensure HIPAA compliancy at the same time. Xerox and Kno2 is already working and in use. Read the Case Study by Santé and to learn even more, contact DocuSense today!


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